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CTE - Center for Teaching Excellence: Faculty Expectations Guide

Faculty Expectations Overview

Course Set Up

  • Faculty profile is complete with faculty contact email and phone information, office hours, and photo.
  • Welcome announcement is posted. Faculty introduction video is posted. Message is friendly and welcoming.
  • Complete a thorough quality check/review of course content and links (i.e., no broken links, no formatting issues, no missing materials). Ensures that integrated tools/technology are activated.
  • Submit course support ticket(s) for any issues.

Introduction Forum

  • Personalized response to each student’s message in the Introduction Forum.

Weekly Announcements

  • Course announcements are posted at the beginning of each week. The announcement provides an introduction to the module content for the week, offers advice for students as they go through the material, and provides links to sites, materials, resources, and/or news that supports the module content. The embellishment of the text announcement with a video or audio file is encouraged.
  • Fosters collaboration with and support of students through email, text, phone call, and individual live session (i.e., Zoom) to discuss course content or provide personal career/professional advice.
  • As needed, additional course announcements are posted during the week to share updates or address questions or issues.

Faculty Presence

  • Active in the course at least five (5) days per week – with at least one of those days on Saturday or Sunday.
  • Active course participation by being responsive to students’ questions and communications. The expectation is to respond to questions and issues within 24 hours. Communication includes email, Canvas Mail, or within the assignment comment section of the course.
  • Review Dropout Detective each week and provide additional communication and support to “at-risk” students.
  • Submit a course support ticket for any content issues.

Discussion Board Presence

  • At the beginning of each week, preferably Monday, but no earlier than three (3) days before the week starts, the faculty instructor must introduce the weekly discussion with an engaging and topic-relevant post that sets the stage for the discussion and connects important concepts/theories with career-relevant experiences.
  • Faculty instructors must be active in the discussion a minimum of four (4) days per week, with at least one of those days on the weekend (Saturday or Sunday), by directly responding to the discussion posts of 50% of the students in the course each week.
  • Faculty actively encourages and fosters a lively and energetic discourse and exchange of ideas by guiding, clarifying, and extending the conversation in the discussion thread. Examples are made through:
    • Sharing professional insight and experience to the discussion.
    • Providing a recent video, journal, or news article tied to the discussion topic.
    • Responding to the discussion by using the audio or video feature in Canvas or other video tools to create a personal connection and extend the conversation.

Timeliness in Grading

  • Grading of all course components (assignments, discussion forums) which are submitted by midnight (mountain time) on Sunday are graded by midnight (mountain time) the following Thursday.
  • Late policy is appropriately applied (late submissions turned in within 7 days have no point deductions, assignments turned in 8 to 14 days late are assessed a 10% late penalty, and assignments turned in after 14 days late receive a zero (0) in the gradebook).
  • Final course grades are submitted by midnight (Mountain Time) on the Thursday following the end of the term.

Grading Discussion Forums

  • Completion of discussion board grading rubric and providing feedback to a student for any point deduction(s).
  • Feedback should be substantive and personalized – offers guidance, highlights omissions or errors, focuses on specific areas of analysis or applications that are appropriate, and provides suggestions for improvement.

Grading Critical Thinking Assignments

  • Completion of grading rubric and providing feedback to a student for points deducted in each area. Assigned grades are an assessment of the academic performance of each student’s true achievement.
  • Students are provided with extensive, substantive, and personalized feedback on all submissions. A majority of faculty feedback should be focused on content (not just format) and identify specific areas where a student met/did not meet the requirements or expectations of the assignment.

Professionalism

  • Professionalism in all interactions with students and CSU Global staff.
  • Manage the course as it is designed in the learning management system, Canvas.
  • Adhere to the CSU Global faculty handbook, the CSU Global employee handbook, and all general employment policies and processes.
  • Utilize Turnitin to appropriately assess originality scores for all assignments and coach students on plagiarism issues.
  • Report academic integrity issues, including plagiarism and artificial intelligence concerns, through the Academic Integrity Alert feature in the faculty portal.
  • Utilize Dropout Detective in Canvas to report:
    • a) student non-attendance or non-participation
    • b) a concern or issue regarding student conduct
    • c) a student falling behind in their coursework
    • d) being notified by a student of a life event

Course Set-Up

The Friday before the start of each term is Open House. Students are added to courses and can begin reviewing course materials and posting in the Introduction Discussion. Courses not fully set-up for Open House will be reassigned to another instructor. Course set-up includes the following areas:

  • Faculty profile, contact information, and biography
  • Welcome announcement
  • Course check and quality review of course content and links

Faculty Profile, Contact Information, and Biography

Once you gain access to Canvas, create a faculty profile. To set up your profile and upload a professional photo, click on Profile in the Global Navigation (dark blue). You can upload your photo by hovering over the photo icon and clicking on the prompt to change the photo. You will be guided to choose, upload, and save your photo.

 

 

Settings are administered by CSU-Global and you will not have access to change your email. Click on the Edit Profile icon in the upper right hand corner of the page to add other items in the Profile section. Keep in mind that once you set up your profile, this photo and profile will automatically populate in the People section of every course you teach. However, you can always come back to the Profile setting to change your photo or other information.

 

 

Your contact information is the first item in your profile and should include;

  • Your csuglobal.edu email
  • Contact phone number
  • Office hours listed

Please ensure that the information here is accurate and updated as needed.

Your biography should be brief but highlight your academic and professional background and research interests in addition to any personal information that you would like to include. You are also able to add links in this area to any website or articles that you believe are pertinent to your teaching or research.

When you are finished, click ‘Save Profile.’

Welcome Announcement

Post a welcome announcement to your course(s) by clicking on Announcements in the Course Navigation and clicking on the + icon in the right hand corner of the Announcements page.

 

 

In a friendly and professional tone, welcome students to the course, and provide the following;

  • Name
  • CSU-Global email address
  • Phone number
  • Office Hours
  • Introduce the course
  • Direct students to your faculty profile
  • Include graphics or images (optional)

Course Check and Quality Review of Course Content and Links

Though CSU-Global works to have all courses fully prepared, faculty members are asked to preview their course(s) during the course set-up period (2 weeks prior to open house) to ensure that everything is in order. The course check and quality review should include the following;

  • Course Syllabus and PDF rubrics are complete and aligned
  • All module lectures, exercises, discussion forums, required readings, critical thinking assignments, as well as video and resource links have been carefully reviewed (i.e., no broken links, no formatting issues, no missing materials)
  • Ensure that you have the textbook for the course. Instructions for ordering textbooks can be found in the Center for Teaching Excellence
  • Verify that gradebook assignments and points match the syllabus
  • Verify graded items total 1,000 points
  • Review the Instructor Guide located under Faculty Information in the Materials
  • Activate any external accounts/adaptive tools associated with the course

Submit course support ticket(s) for any issues as promptly as possible.

 

Introduction Forum

The Introduction Discussion Forum in every course is your first opportunity to introduce yourself to your students. Remember that first impressions are important! Your response to each student should be personalized, include the student’s name, be welcoming, and include a connection to or something that resonates with you in the student’s post. Responding with the same comment to every student is not appropriate. Find something unique about each student’s post and respond to that.

 

In general, you should post with clarity and express yourself clearly, use appropriate grammar and spelling, avoid jokes, be positive and polite, and model the communication and engagement expected of students in the course.

In addition to sharing your professional introduction, you can include something personal about yourself (family, hobby, hometown), ask a question for everyone to answer in their post (favorite movie, vacation spot, or food) or include a favorite photo, phrase, or image that others can include as well.

In addition to including the student’s name, some common responses include the following:

  • I look forward to working with you.
  • Nice to meet you.
  • Glad you’re in the class.
  • I am glad you are here at Global pursuing your degree.
  • I look forward to spending the next 8 weeks getting to know you!
  • I am happy to welcome you here.
  • Welcome to the class!
  • I am excited to start the learning together!
  • I am glad you picked CSU Global as it’s a great place to continue your educational goals.
  • I look forward to sharing this course together.
  • Enjoy this class and reach out with any questions.
  • I look forward to hearing more from you in class.

Weekly Announcements

The first announcement in every course is a welcome announcement. This is posted before Open House with instructor contact, office hours, and course information. Weekly course announcements are posted (at a minimum) on Monday at the beginning of each week and should be positive and supportive. A typical announcement format at the start of each week should include the following:

  • A quick review of the previous week’s module topic or major points
  • Introduction to the topic and major points of the new week’s module
  • Tips and advice for students as they go through the material
  • Important reminders, as appropriate, including instructor availability for questions and options for zoom meetings
  • Set a positive and engaging tone

 

 

Announcements should not be a copy and paste of the course content, policies, or syllabus information. Be certain to check spelling and grammar!

There are numerous ways to enhance your announcements and add interest including;

  • Create your own video or audio file with announcement information
  • Include a link to an appropriate and relevant external video
  • Add an image
  • Share a Powerpoint presentation
  • Include professional resource sites and association links

Additional announcements are not typically necessary during the week. However, faculty are encouraged to post tips and helpful updates regarding tools and resources throughout the term.

Announcements are an important component of the online classroom and communication with students each week. Faculty ensure that announcements are timely, informative, and support student success!

Faculty Presence

Faculty are required to be active in the course at least five (5) days per week, with at least one of those days on Saturday or Sunday

Active course participation by being responsive to students’ questions and communications. The expectation is to respond to questions and issues within 24 hours. Communication includes email, Canvas Mail, or within the assignment comment section of the course.

The discussion board is an amazing place in the online classroom where faculty share their knowledge, experiences, and expertise on a weekly topic. Instructors guide students to understanding and interpretation, expand upon course topics, and showcase the application of theories into practice and concepts into relevancy. It is an important opportunity to tie module content in the classroom with workplace lessons. Experienced faculty are critical to learning and development, and the discussion forum quite possibly offers faculty their greatest opportunity to make an impact in the classroom.

Discussion Board presence is a major component of faculty engagement and the most prominent teaching area in each course. The expectation for Discussion board participation is as follows;

  • At the beginning of each week, preferably Monday, but no earlier than three (3) days before the week starts, the faculty instructor must introduce the weekly discussion with an engaging and topic-relevant post that sets the stage for the discussion and connects important concepts/theories with career-relevant experiences.
  • Faculty instructors must be active in the discussion a minimum of four (4) days per week, with at least one of those days on the weekend (Saturday or Sunday), by directly responding to the discussion posts of 50% of the students in the course each week.
  • Faculty actively encourages and fosters a lively and energetic discourse and exchange of ideas by guiding, clarifying, and extending the conversation in the discussion thread. Examples are made through:
    • Sharing professional insight and experience to the discussion.
    • Providing a recent video, journal, or news article tied to the discussion topic.
    • Responding to the discussion by using the audio or video feature in Canvas or other video tools to create a personal connection and extend the conversation.

Encouraging Engagement

Faculty can - and should - vary their announcements and discussion posts with video and audio messages. In addition, faculty are encouraged to utilize Zoom to hold synchronous live sessions and individual and group meetings and provide additional opportunities for the students to interact with the instructor.

As a reminder, please submit a course support ticket for any content issues in the course and use Dropout Detective found in your Canvas Course to alert the Student Success Team of student challenges, including attendance, participation, and student concerns.

Timeliness In Grading

Each week, all course components (assignments, discussion forums, and portfolio milestones), which are submitted by midnight (MST) on Sunday, are graded by 11:59 p.m. (MST) the following Thursday.

The late policy should be fairly and appropriately applied to all students:

  • Late submissions turned in within 7 days have no point deductions
  • Assignments turned in 8 to 14 days late are assessed a 10% late penalty
  • Assignments turned in after 14 days late receive a zero (0) in the gradebook.

Final course grades are submitted by midnight (MST) on the Thursday following the end of the term. Any missing submissions should have a zero value entered in the gradebook. Scores for students with an approved Incomplete should reflect the earned points to date. Once the Incomplete work has been submitted and graded, the revised score will be updated and faculty will submit a Grade Change to the Registrar.

Incomplete Process

Students are responsible for initiating the process with the form and submitting the completed and signed form to the instructor by Sunday midnight; the last day of the course. You can find the form and more information on the CSU-Global website under Incomplete Grade Guidelines (https://csuglobal.edu/student-policies/credit-and-grading-system-policies). As a reminder, student and faculty signatures must be on the form before submitting it to the Registrar.

After the student fulfills the Incomplete and the work has been graded, instructors must complete a Grade Change Form and send it to the Registrar to change the final grade. Registrar@csuglobal.edu.

Grade Change Form

Grading Discussion Forums

Grading is completed by Thursday by 11:59 pm (MST) each week for discussion forums.

Faculty are required to complete the discussion forum grading rubric and provide feedback for any point deduction(s). Feedback should be substantive and personalized – offer guidance, highlight omissions or errors, focus on appropriate areas of analysis or applications, and provide suggestions for improvement.

Rubric Comments

While faculty are required to leave comments for any point deductions in the rubric, you are also encouraged to include positive comments in areas where full points are awarded. Click on the comment bubble in each line of the rubric to add feedback. In general, comments should;

  • State precisely where the student does and does not meet expectations per the rubric
  • Identify the errors or omissions
  • Provide succinct detail for any point deductions

 

 

Gradebook Comments

Comments should be personalized for each student, positive, and offer support or resources as appropriate.

 

 

Areas for comments may include:

  • Clearly highlight positive aspects of the student’s posts and identify specific areas of improvement to meet expectations.
  • Evaluate the reference/supporting information included.
  • Identify inconsistencies or lack of proper source materials to support a judgment/conclusion.
  • Highlight strengths or weaknesses in the arguments made.
  • Identify patterns in thought, reasoning, judgments, etc., that do or do not support the basic assertions/findings of the assignment.

Grading Critical Thinking Assignments

A vital component of online learning is faculty engaging with students enthusiastically and providing extensive and substantive feedback when assessing student work. The faculty expectation and requirement at CSU Global is that faculty provide personalized and substantive feedback in three areas

  • within the submission
  • in the rubric for any point deduction
  • and in the gradebook comment area

Within the Submission

The primary means by which students know that faculty read their work is comments and feedback are placed directly in the submission. Without comments, the assumption may be made that the submission was not read; a common complaint from students. Comments inform, guide, and direct students to improve. Every submission should receive personalized instructor feedback.

Best practice is to provide at least one (1) comment on each page and ensure that comments relate to content and not simply mechanics such as APA and writing style (about 80% of comments should be related to content). Tools at the top of the page offer many ways to do this.

 

 

Examples of CT grading feedback:

Introduction

  • I may suggest you strengthen your introduction a bit more. Introduction paragraphs have a solid opening sentence, a thesis, and one sentence about how the paper will be presented. You may want to offer a more substantive, direct introduction.
  • In the future, I encourage you to develop an introduction that provides information about your topic rather than identifying the points that the reader will encounter.

Thesis

  • This looks like an interesting topic, but I may suggest that your thesis should give the reader a preview of your essay and be clearly stated. The thesis also acts as a mapping tool for you to keep the essay focused.

Requirements

  • In this assignment you were to...... and I see that you ......I am glad you included
  • ….. I would add that you can make it even more powerful by …..

Content

  • The most important aspect of the paper is content, and you approached the expectations of the assignment by…... to meet expectations, you might discuss ……

Synthesize Your Argument

  • I found your paper very interesting; you summarized the key points well. To meet the requirements, you might detail what aspects or literature would be helpful to gain a wider perspective of the case/issue

Balance

  • Your paragraphs were well structured, you limited the use of passive verbs (is, was, are, were, etc.), and you used an excited tone within your writing. Good work!

Critical Analysis

  • I appreciate your overall analysis, and you met the expectations of the assignment by showcasing/benchmarking where your strategy/statement has worked before. Have you considered……to add weight to your analysis?

APA/Style

  • You did a superior job of including the citation from ...... to support the point that......
  • You may also consider including the citation from......which will add to your argument that.....

Example

  • I liked how you provided an example and expanded upon your thesis here. Sentences that start with a theory and then offer an example help to make the point.
  • You shared some interesting examples to support your points! Great work!

Great Point

  • A single statement or paragraph that emphasizes your point enhances a thesis. This sentence was particularly good!
  • I found your paper to be quite interesting. While grammar helps form a good paper, a more important measure of an effective paper is the key statement or phrase that highlights the most critical lesson you want to impart upon your audience. In that regard, nicely done.

Meeting Assignment Requirements

  • In reviewing the requirements of the assignment, you met them appropriately. The one area that would make your paper stronger and more influential is to ensure your supporting information/research directly aligns to your overall assertions/central points in the paper.

Outcomes

  • Great statement here. This assignment is intended to highlight your understanding of the weekly module topic and this sentence was a great representation of what you learned. Well done!

Tell a Story

  • Telling a story helps ensure your main point is presented to your audience. Good presentation here.

Conclusion

  • The one area that could use some work is your conclusion. Try to end with ….that reinforces your key points.

Rubric Comments

While faculty are required to leave comments for any point deductions in the rubric, you are also encouraged to include positive comments in areas where full points are awarded. Please note: “See my comments in your submission” is not an adequate comment for point deductions. Click on the comment bubble in each line of the rubric to add feedback. In general, comments should;

  • State precisely where the student does and does not meet expectations per the rubric
  • Identify the errors or omissions
  • Provide succinct detail for any point deductions

 

 

Gradebook Comments

Comments should be personalized for each student, positive, and offer support or resources as appropriate.

 

 

Areas for comments may include;

  • Clearly highlight positive aspects of the submission and identify specific areas of improvement to meet expectations
  • Evaluate the reference/supporting information included
  • Identify inconsistencies or lack of proper source materials to support a judgment/conclusion
  • Highlight strengths or weaknesses in the arguments made
  • Identify patterns in thought, reasoning, judgments, etc., that do or do not support the basic assertions/findings of the assignment

For example;

(Student’s Name), you shared ideas that demonstrate your understanding of the course concepts and you supported those ideas with examples to demonstrate that understanding. Keep up the great work!

I encourage you to restructure your sentences so that the ideas flow forward. For example, beginning with the base of the idea and extending to the results will clarify the ideas being expressed. For example: Ideas are the basis of our understanding and the building blocks for theories. This is clearer than a sentence that mixes the process: We make theories by using ideas that are the foundation for our understanding. The logic of this statement is unclear, so the idea is unclear. Let me know if you have questions or if you want to discuss this. I encourage you to review my in-text comments and contact me if you have questions. You can reach me through the Canvas inbox or by email at xxx.xxx@csuglobal.edu

Faculty are expected to grade assignments using the assignment rubric and assign points as earned with an appropriate grade distribution. Assignments not submitted receive a zero, and all grade fields have a value entered. The late work and Incomplete policies should be followed without discrimination.

Turnitin reports should be reviewed and filtered as needed to appropriately assess originality scores for all assignments. CSU Global does not penalize students solely based on the results of a high Turnitin score. For example, if the course contains annotated bibliographies, forms, research surveys, drafting assignments, or assignments with template language expected to be used in submissions, then the Turnitin score will be much higher than the 30% threshold. It should also be noted that the score of 30% is not stated in our Academic Integrity policy but is the threshold established by CSU Global to evaluate a student’s use of sources. Instances of blatant cheating or violations of academic integrity need to be reported promptly.

Appropriately grading critical thinking submissions and providing personalized and substantive feedback are critical components of student success!

Professionalism

Faculty are expected to respond to both student and CSU Global administration outreach within 24 hours.

CSU Global faculty are expected to act with integrity, respect, and professionalism at all times in their engagement with students, staff, and colleagues. This includes managing the course as it is designed in the learning management system, adherence to the CSU Global Faculty Handbook, the CSU Global Employee Handbook, and all general employment policies and processes.

Course content issues should be communicated directly to the appropriate Program Director, while faculty scheduling or substitute concerns should go to Juanita Gervell, the Faculty Operations Specialist.

Faculty are required to request assistance any time they will be out of the course for more than 36 hours. Please note that absence from the course for more than 48 hours without notification to your Program Director or faculty operations is considered abandonment of duties and may be cause for disciplinary action or termination.

Turnitin reports should be reviewed and filtered as needed to appropriately assess originality scores for all assignments. CSU Global does not penalize students solely based on the results of a high Turnitin score. For example, if the course contains annotated bibliographies, forms, research surveys, drafting assignments, or assignments with template language expected to be used in submissions, then the Turnitin score will be much higher than the 30% threshold. It should also be noted that the score of 30% is not stated in our Academic Integrity policy but is the threshold established by CSU Global to evaluate a student’s use of sources. Instances of blatant cheating or violations of academic integrity need to be reported promptly through a Student Plagiarism Alert.

Dropout Detective is used to alert the Student Success Team of:

  • student non-attendance or non-participation
  • a concern or issue regarding student conduct
  • a student falling behind in their coursework
  • being notified by a student of a life event